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Tip
Welcome to the OSCE COMMUNITIES
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This page contains:

  • best practices on how to work effectively within your community

    ,

    and

  • recommendations on how to communicate with community members

    ,
  • useful tips and much more
Next, you might want to:
  •  Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
  •  Customize the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.

1.Recommendations to introduce yourself

  • Check and update your contact information
    • .


    A step-by-step video guide to getting started covering steps 1-5 below. Click on the video. ↓



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    <iframe src="https://player.vimeo.com/video/522812368" width="720" height="400" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>







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    Aura - Tab
    iconfaFlagCheckered
    titleFirst steps
    1. Check and update your profile.

    2. Add a profile

    Add a portrait 2
    1. .

    Participate and engage
    • Link to resources such as your service desk, questions & answers or a forum.
    • List contacts for getting additional help.
    1. Set up desired email notification settings - later on, you can adjust them to your working style.

    2. During your first login, go to the Spaces directory and select the space that you were invited to join.

    3. ← Explore the navigation links in the panel on the left to get familiar with space's organization and structure.


    Aura - Tab
    iconfaComments
    titleHow to Engage



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    iconfaBookOpen
    titleGuides

    The software powering OSCE Communities is Confluence. The following are guides to using Confluence:

    1. How to edit an existing page

    2. What is collaborative writing? 

    3. How to increase collaboration and engagement

    4. Watch video tutorials








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    3.Best practices

    • Include links to relevant external sites and services.
    • Add other helpful information.

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